We want to ensure that your visit is as easy and enjoyable as possible. If you are not sure about any aspect of your visit or need further information or assistance, please call us on 01225 860100 or ask when you arrive.

• If you need to bring a friend to support you at a concert, you can book them a free ticket. Please call the Box Office on 01225 860100.
• Wheelchair users will find level access to most parts of the Centre and specific parking bays close to the main entrance. Please let us know when booking if you use a wheelchair or would like any additional assistance to familiarise yourself with the Centre.
• Adapted toilets are available.
• For Braille users there are tactile signs throughout the Centre.
• People with hearing difficulties or impairments can use our induction loops at the bar, box office and at pre-concert talks. The auditorium has an infrared system. Please ask at the box office for headphones or a portable neck loop.
• Guide dogs/Assisting dogs are always very welcome.