HOW TO BOOK
By phone (01225 860 100) or in person
Box Office Hours: Mon – Fri 11am – 3pm; and 1 hour prior to event start time.
Online at wiltshiremusic.org.uk. Tickets booked online can be collected at the Box Office, posted to you, or downloaded as a PDF to print at home or show on the door.
Please note: due to current social distancing measures, we can only offer bookings for groups of more than 2 by booking through the Box Office (please call 01225 860100).
Tickets can be collected anytime or, if booking over the phone, posted to you for £2 to cover postage.
BOOKING FEES
Like many other music venues and independent charities, Wiltshire Music Centre now charges a booking fee on the sale of tickets. From 1st July 2021 a £2 booking fee applies to each ticket for core WMC promotions. This contributes to our core charitable work as a concert hall, community centre and creative learning hub, and will help to support our long-term recovery from the impact of Covid-19. In the event of a ticket refund, the booking fee is non-refundable.
DISCOUNTS
- One complimentary Carer’s ticket is available to those registered disabled and requiring assistance to attend.
- Free tickets for Under-25s (inclusive) are available for selected concerts thanks to the CAVATINA Chamber Music Trust (cavatina.net).
TICKET RETURNS & REFUNDS
In the event of a performance being cancelled or abandoned when less than half the performance has taken place, we will offer all bookers the option of a full refund. We regret that we are unable to refund tickets for any other reason.
We offer a resale service for sold-out events at an administration fee of £3 per ticket if you return tickets no later than five hours before the performance. We must have the tickets with us in person before we are able to reallocate them. If resold, a credit to the value of the ticket price, less a £3 administration fee per ticket, will be added to your Wiltshire Music Centre account for use against future concerts and events. This credit will be valid for 12 months.
GIFT VOUCHERS
We sell gift vouchers online and at our Box Office with a one-year expiry date.
